Frequently asked questions
How does the website status monitoring service work?
Our service monitors your website every 30 seconds from multiple locations worldwide. We check for HTTP, HTTPS, DNS, UDP, TCP, ping, email, domain expiration, and website speed. If an issue is detected, we perform triple checks from different geographic locations to confirm the outage before sending you an alert.
What types of notifications are available for downtime alerts?
We offer multiple notification options including SMS, email, WhatsApp, and Slack. You can choose your preferred method to receive instant alerts when your website experiences downtime.
How many monitoring locations are available?
We have 171 monitoring locations spread across six continents. This extensive network ensures that we can detect regional outages and provide a comprehensive view of your website's performance globally.
Is there a way to prevent false positive alerts?
Yes, we use a triple-check system from different geographic locations to confirm any suspected outages. This significantly reduces the chance of false positives, ensuring you only receive alerts for genuine issues.
Do I need to install anything on my website for monitoring?
No, our service doesn't require any installation on your end. Simply provide your website URL, and we'll handle the rest of the setup process.
What kind of reports can I receive about my website's uptime?
We offer automated uptime monitoring reports that can be delivered daily, weekly, or monthly. These reports include various metrics about your monitored websites and can be customized with your company's colors and logo.
What information is provided for troubleshooting when an issue is detected?
We provide detailed information for root-cause analysis, including an error screenshot, error type, response time, response body, response headers, traceroute, and more.
Can I integrate the alerts with other tools I use?
Yes, we offer integrations with various popular tools such as Slack, WhatsApp, Telegram, Discord, and many others for receiving alerts.
How often does the service check my website?
We monitor your website every 30 seconds to ensure quick detection of any issues.
What measures are in place to ensure the reliability of the monitoring service itself?
Our service operates across two datacenters, eliminating single points of failure. Even if one datacenter experiences downtime, our service continues uninterrupted, ensuring reliable monitoring for your website.