Frequently asked questions
How does website ping monitoring work?
Website ping monitoring works by regularly testing your website's response time every 30 seconds from 171 locations worldwide. It checks for HTTP, HTTPS, DNS, UDP, TCP, ping, domain expiration, email, and more. If any issues are detected, you receive instant alerts about downtime, including HTTP errors, timeouts, SSL certificate problems, and other incidents.
How do I start monitoring my website?
Starting website monitoring is easy and takes just a few minutes. First, sign up for an account using your name, email, and password. Then, enter your website URL to set up monitoring. Once configured, you'll start receiving notifications whenever your website experiences any issues.
What types of notifications are available?
We offer various notification options to keep you informed about your website's status. You can receive alerts via email, SMS, WhatsApp, Slack, Telegram, Discord, and many other popular tools. This ensures that you're always aware of any issues with your website, regardless of your preferred communication method.
How reliable is the monitoring system?
Our monitoring system is engineered for high reliability. We perform triple checks from different geographic locations when an issue is suspected. You only receive an alert if all three secondary checks detect a problem. Additionally, we operate across two datacenters to eliminate single points of failure, ensuring uninterrupted monitoring even if one datacenter experiences downtime.
Do I need to install anything on my website for monitoring?
No, you don't need to install anything on your website. Simply provide your website URL, and our monitoring tool will immediately begin checking your site's availability and performance.
What kind of reports are available?
We offer daily, weekly, or monthly monitoring reports that provide detailed statistics on your website's performance. These reports can be customized with your company's colors and logo, making them ideal for demonstrating your website's reliability to clients or superiors.
How does the root-cause analysis work?
When an issue is detected, we provide detailed information to help you troubleshoot the problem. This includes an error screenshot, error type, response time, response body, response headers, traceroute, and more. This comprehensive data helps you quickly identify and resolve the root cause of any downtime or performance issues.
How many locations are used for monitoring?
Our monitoring network spans 171 locations across six continents. This broad coverage ensures that we can detect issues that may only affect certain geographic regions, providing a comprehensive view of your website's global performance.
Can I monitor multiple websites?
Yes, you can monitor multiple websites using our service. Simply add each website URL to your account, and you'll be able to track the performance and availability of all your sites from a single dashboard.
How does this service help protect against DDOS attacks?
By monitoring your website from multiple locations and IP addresses, our service can help detect DDOS attacks early. If your site becomes unreachable from certain regions due to an attack, you'll be notified promptly, allowing you to take quick action to mitigate the threat.
