Frequently asked questions
How does the website monitoring system work?
Our website monitoring system works in three simple steps: 1) Sign up with your name, email, and password. 2) Enter your website URL to start monitoring. 3) Receive notifications via email, SMS, WhatsApp, Discord, or Slack if there are any problems with your website's performance.
How often does the system check my website?
We monitor your website every 30 seconds from multiple locations worldwide to ensure maximum reliability.
What types of issues can the monitoring system detect?
Our system can detect various issues including HTTP errors, timeouts, SSL certificate problems, DNS issues, and more. We monitor HTTP, HTTPS, DNS, UDP, TCP, ping, email, domain expiration, and website speed.
How does the system prevent false positives?
We conduct triple tests from different geographic locations when a problem is suspected. An alert is only sent if all three secondary checks detect an issue, minimizing false positives.
From how many locations does the monitoring occur?
Our monitoring network spans 171 locations across six continents, providing a comprehensive view of your website's performance globally.
Do I need to install anything on my website for the monitoring to work?
No installation is required on your end. Simply enter your website URL, and our system will immediately begin monitoring your site's uptime and availability.
What kind of reports can I receive?
You can receive automated uptime monitoring reports on a daily, weekly, or monthly basis. These reports include various metrics of your monitored websites and can be customized with your company's colors and logo.
What information is provided if my website goes down?
We provide detailed information for troubleshooting, including an error screenshot, error type, response time, response body, response headers, traceroute, and more to help with root-cause analysis.
How reliable is the monitoring system itself?
Our system operates across two datacenters, eliminating single points of failure. Even if one datacenter experiences downtime, the monitoring continues uninterrupted.
What notification methods are available?
We offer notifications through various channels including email, SMS, WhatsApp, Discord, Slack, and other popular tools to ensure you're always informed about your website's status.