Frequently asked questions
How can I receive WhatsApp notifications when my website goes down?
To receive WhatsApp notifications when your website goes down, sign up for an account, enter your website URL to set up monitoring, and configure WhatsApp as your preferred notification method. Our system will automatically check your website's availability every 30 seconds and send you a WhatsApp alert if any issues are detected.
What types of issues can be monitored?
Our system can monitor various aspects of your website, including HTTP, HTTPS, DNS, UDP, TCP, ping, email, domain expiration, website speed, and SSL certificate health. You'll receive alerts for issues such as HTTP errors, timeouts, SSL certificate problems, and other incidents.
How often is my website checked for availability?
Your website is monitored every 30 seconds from multiple locations worldwide to ensure reliable and accurate detection of any issues.
How do you prevent false positives?
We conduct triple tests from different geographic locations when a potential issue is detected. You only receive an alert if all three secondary checks confirm the problem, minimizing false positives.
Do I need to install anything on my website for monitoring?
No, you don't need to install anything. Simply enter your website URL, and our system will take care of the rest. The monitoring process begins immediately without any additional setup on your end.
What other notification methods are available besides WhatsApp?
In addition to WhatsApp, we offer notifications through email, SMS, Slack, Telegram, Discord, and various other tools to suit your preferences.
Can I receive regular reports on my website's performance?
Yes, you can receive automated uptime monitoring reports on a daily, weekly, or monthly basis. These reports include various metrics of your monitored websites and can be customized with your company's colors and logo.
How many locations does your monitoring network cover?
Our monitoring network spans 171 locations across six continents, providing a comprehensive view of your website's performance from various geographic regions.
What information is provided for troubleshooting when an issue is detected?
We provide detailed information for root-cause analysis, including an error screenshot, error type, response time, response body, response headers, traceroute, and more to help you identify and resolve the issue quickly.
How reliable is your monitoring service?
Our service is engineered for high availability, operating across two datacenters to eliminate single points of failure. Even if one datacenter experiences downtime, our monitoring service continues uninterrupted.
