Frequently asked questions
What types of web services can be monitored using your tool?
Our web services monitoring tool can monitor various types of services including HTTP, HTTPS, SOAP, GET/POST, UDP, TCP, ping, DNS, email, domain expiration, and website speed.
How often does the tool check my web services?
We monitor your web services every 30 seconds from multiple locations worldwide to ensure high reliability and accuracy.
How do I get notified if there's a problem with my web service?
You can receive alerts via email, SMS, WhatsApp, Slack, Telegram, or Discord when there are problems with your web services.
How does the tool prevent false positives?
We conduct triple tests from different geographic locations when a problem is suspected. You only receive an alert if all three secondary checks detect an issue.
How many monitoring locations does the tool use?
Our monitoring network spans 171 locations across six continents, providing a comprehensive view of your website's performance globally.
Do I need to install anything on my server to use this monitoring tool?
No, you don't need to install anything. Simply enter your website URL, and our tool will start monitoring immediately.
What kind of reports does the tool provide?
We offer automated uptime monitoring reports that can be delivered daily, weekly, or monthly. These reports include various metrics of your monitored websites.
Can I customize the monitoring reports?
Yes, you can configure reports with your company's custom colors and logo.
What information is provided for troubleshooting when an issue is detected?
We provide detailed information for root-cause analysis, including an error screenshot, error type, response time, response body, response headers, and traceroute.
How reliable is the monitoring infrastructure?
Our infrastructure is designed for high availability, operating across two datacenters to eliminate single points of failure and ensure uninterrupted monitoring service.