Frequently asked questions
What is Synthetic Transaction Monitoring?
Synthetic Transaction Monitoring, also known as Website Synthetic Testing, is a tool that monitors website transaction health by simulating user interactions. It goes beyond basic uptime checks to assess the functionality of your entire application, including critical elements like login forms and e-commerce processes.
How do I get started with Synthetic Transaction Monitoring?
Getting started is quick and easy. Simply sign up by providing your name, email, and password. Then, use our user-friendly tool to create a web transaction and specify the steps for Uptimia to follow. The process only takes a few minutes.
How many steps can I include in a synthetic transaction?
You can configure transactions with up to 20 steps for comprehensive application monitoring. This allows you to test complex user journeys and ensure all critical functionalities are working correctly.
How does Uptimia prevent false alerts?
To ensure accuracy, Uptimia checks your transaction three times from multiple monitoring locations before confirming an issue. Only when all three secondary checks confirm a web transaction failure will you receive a notification.
What kind of transactions can I monitor?
You can monitor a variety of web transactions, including sign-in/sign-up forms, e-commerce shopping carts, checkout processes, and any specific website features or functionalities crucial for seamless operation.
How reliable is Uptimia's monitoring service?
Uptimia's service is highly reliable. It is hosted across multiple data centers with 171 probes strategically positioned worldwide, making downtime nearly impossible. Even if one data center goes down, the service persists.
Do I need programming skills to set up transaction monitoring?
While some basic CSS skills are helpful, our transaction recorder is designed to be user-friendly. You can easily configure user interactions by entering the website URL and using CSS selectors to guide our real browser through each step.
What kind of alerts can I receive?
Uptimia can alert you via email, SMS, Slack, WhatsApp, Telegram, Discord, Pagerduty, and many other tools. You can easily integrate Uptimia with your preferred notification platforms.
What information is included in the reports?
Regular reports include metrics such as page load time, response time for each step, incident counts, and troubleshooting details. These reports can be customized with your company colors and logo.
How does Uptimia help with failure analysis?
In addition to notifying you of errors, Uptimia provides detailed information to help pinpoint the issue. This includes screenshots for each step leading up to the failure, enabling you to identify and address problems efficiently.