Frequently asked questions
How can I monitor my Squarespace website?
You can monitor your Squarespace website by simply entering your website URL into our monitoring service. No plugins or installation is required. Our tool will begin checking your website as frequently as every 30 seconds for uptime and availability.
Do I need to install anything on my Squarespace site for monitoring?
No, you don't need to install anything. Our external monitoring service works without any plugins or modifications to your Squarespace site.
How often does Uptimia check my website?
Uptimia can check your website as frequently as every 30 seconds, ensuring quick detection of any downtime or issues.
What types of alerts can I receive if my site goes down?
You can receive alerts via SMS, Email, Slack, WhatsApp, Telegram, Discord, and many other integrated tools when your site experiences downtime.
From how many locations does Uptimia monitor websites?
Uptimia monitors websites from 171 locations worldwide, spanning six continents, to provide a comprehensive view of your website's performance across different geographic regions.
How does Uptimia ensure the reliability of its monitoring?
Uptimia conducts triple checks from different geographic locations when a problem is suspected. You only receive an alert if all three secondary checks confirm an issue.
What kind of reports does Uptimia provide?
Uptimia offers daily, weekly, or monthly reports on the status of your monitored websites. These reports can be customized with your company's colors and logo.
What information is provided in case of website downtime?
In case of downtime, Uptimia provides detailed information including an error screenshot, error type, response time, response body, response headers, traceroute, and more for root-cause analysis.
Can Uptimia monitor other protocols besides HTTP/HTTPS?
Yes, Uptimia can monitor various protocols including HTTP, HTTPS, DNS, UDP, TCP, and email.
How does Uptimia ensure its own service reliability?
Uptimia operates across two datacenters, eliminating single points of failure. This redundant infrastructure ensures that Uptimia continues to function even if one datacenter experiences downtime.