Frequently asked questions
How does Uptimia monitor Shopify websites?
Uptimia monitors Shopify websites by simply using the website URL. No plugins or installations are required. Our system checks your website as frequently as every 30 seconds from multiple locations worldwide to ensure reliability and accuracy.
Do I need to install anything on my Shopify store for monitoring?
No, you don't need to install anything. Uptimia is an external monitoring service that works by entering your Shopify website URL. There's no need for any plugins or PHP skills.
How often does Uptimia check my website?
Uptimia can check your website as frequently as every 30 seconds, providing near real-time monitoring of your Shopify store's uptime and availability.
What types of issues can Uptimia detect?
Uptimia can detect various issues including HTTP errors, timeouts, SSL certificate problems, and other errors that may affect your website's availability and performance.
How does Uptimia ensure the accuracy of its monitoring?
Uptimia uses a triple-check system from different geographic locations when a problem is suspected. An alert is only sent if all three secondary checks confirm the issue, reducing false positives.
From how many locations does Uptimia monitor websites?
Uptimia monitors websites from 171 locations worldwide, spanning six continents. This broad network ensures comprehensive coverage and helps identify region-specific issues.
What kind of alerts does Uptimia provide?
Uptimia provides immediate alerts when your site goes down. These alerts can be integrated with various tools such as Slack, WhatsApp, Telegram, Discord, and many others.
Does Uptimia offer regular reports?
Yes, Uptimia provides daily, weekly, or monthly reports on the status of your monitored websites. These reports can be customized with your company's colors and logo.
What information is provided in case of a website issue?
In case of an issue, Uptimia provides detailed information including an error screenshot, error type, response time, response body, response headers, traceroute, and more for root-cause analysis.
How reliable is Uptimia's own infrastructure?
Uptimia operates across two datacenters, eliminating single points of failure. Even if one datacenter experiences downtime, Uptimia continues to function uninterrupted, ensuring consistent monitoring of your website.