Frequently asked questions
How can I get notified when my site goes down?
Sign up for our service, enter your website URL to start monitoring, and you'll receive instant notifications via email, SMS, WhatsApp, Discord, or Slack whenever your site experiences downtime or performance issues.
How often does the service check my website?
We monitor your website every 30 seconds from multiple locations worldwide to ensure reliability and minimize false positives.
What types of issues can the monitoring service detect?
Our service can detect various issues, including HTTP errors, timeouts, SSL certificate problems, DNS issues, and more. We monitor HTTP, HTTPS, DNS, UDP, TCP, ping, email, domain expiration, and website speed.
How many locations does the monitoring network cover?
Our monitoring network spans 171 locations across six continents, providing a comprehensive view of your website's performance globally.
How does the service prevent false positives?
We conduct triple tests from different geographic locations when an issue is suspected. You receive an alert only if all three secondary checks detect a problem, minimizing false positives.
Do I need to install anything on my website for the monitoring to work?
No installation is required on your end. Simply enter your website URL, and our tool will immediately begin monitoring your site's uptime and availability.
What kind of reports can I receive about my website's performance?
You can receive automated daily, weekly, or monthly reports on various metrics of your monitored websites. These reports can be customized with your company's colors and logo.
What information is provided for troubleshooting when an issue is detected?
We provide detailed information for root-cause analysis, including an error screenshot, error type, response time, response body, response headers, traceroute, and more.
How reliable is the monitoring service itself?
Our service operates across two datacenters, eliminating single points of failure. Even if one datacenter experiences downtime, our service continues uninterrupted.
Can I integrate the notifications with other tools I use?
Yes, you can receive notifications through various popular tools such as Slack, WhatsApp, Telegram, Discord, and many more.