Frequently asked questions
What is the Downtime Checker Service?
The Downtime Checker Service is a tool that monitors your website for downtime every 30 seconds. It alerts you when your site goes down, ensuring you're the first to know if your website becomes unavailable.
How do I get started with the Downtime Checker Service?
Getting started is easy. First, sign up by creating an account with your name, email, and password. Then, enter your site URL to set up monitoring. You'll start receiving alerts if there are any problems with your website.
What types of issues can the Downtime Checker Service detect?
Our service can monitor and detect issues related to HTTP, HTTPS, DNS, UDP, TCP, ping, domain expiration, email, and more. It can also alert you to incidents such as HTTP errors, timeouts, and SSL certificate problems.
How many locations does the monitoring network cover?
Our monitoring network spans 171 locations worldwide across six continents. This broad coverage ensures that we can detect if your website is functioning well in different countries and regions.
How does the service ensure reliability in its monitoring?
We use a triple-check system from different geographic locations when an issue is suspected. You only receive an alert if all three secondary checks detect a problem. Additionally, we operate across two datacenters to eliminate single points of failure.
Do I need to install anything on my website for the service to work?
No, you don't need to install anything. Simply enter your website URL, and our tool will start monitoring your site's uptime and availability as frequently as every 30 seconds.
What notification options are available for alerts?
You can receive alerts via email, SMS, or through various integration tools such as Slack, WhatsApp, Telegram, Discord, and many more.
Can I receive regular reports on my website's status?
Yes, you can receive daily, weekly, or monthly monitoring reports. These reports can be customized with your company's colors and logo, making them ideal for demonstrating your site's performance to clients or superiors.
What information is provided when an incident occurs?
In case of an incident, we provide detailed information for root-cause analysis, including an error screenshot, error type, response time, response body, response headers, traceroute, and more.
How does the service help protect against outages?
By monitoring your website from multiple locations and IP addresses, our service helps protect your site from outages caused by network problems, unreliable hosting providers, and DDOS attacks.
