Frequently asked questions
What is Application Availability Monitoring?
Application Availability Monitoring is a service that monitors the availability and functionality of your web application. It uses a multiple-step website monitoring tool to simulate real user interactions and alerts you if your web application experiences any problems.
How does web application monitoring work?
Web application monitoring works by simulating user interactions with your website. You can create a web transaction specifying the steps for Uptimia to follow. The tool then acts as a real user, checking critical elements like login forms and e-commerce processes to ensure your website delivers the intended user experience.
How do I get started with Uptimia's monitoring service?
Getting started is quick and easy. Simply sign up by providing your name, email, and password. Then, use our user-friendly tool to create a web transaction and specify the steps for Uptimia to follow. Once set up, you'll receive notifications in case of any downtime.
What types of web transactions can I monitor?
You can monitor a variety of web transactions, including sign-in/sign-up forms, e-commerce shopping carts, checkout processes, and any specific website features crucial for seamless operation. Our tool allows you to configure transactions with up to 20 steps for comprehensive application monitoring.
How does Uptimia prevent false alerts?
To prevent false alerts, Uptimia checks your transaction three times from multiple monitoring locations when an issue is detected. Only when all three secondary checks confirm a web transaction failure will you receive a notification. This ensures that your team is alerted only when immediate investigation is necessary.
How reliable is Uptimia's monitoring service?
Uptimia's service is highly reliable. It is hosted across multiple data centers with 171 probes strategically positioned worldwide. This design makes our service highly resilient, ensuring that we can monitor your websites without interruption even if one data center goes down.
How do I set up a transaction journey?
Setting up a transaction journey is easy with our transaction builder tool. Start by entering the website URL, then define the steps our tool should take to complete the journey. You can use CSS selectors to guide our real browser through each step. The process is designed to be user-friendly for individuals with basic CSS skills.
What kind of alerts can I receive?
You can receive alerts via email, SMS, Slack, WhatsApp, Telegram, Discord, Pagerduty, and many other tools. Uptimia makes it easy to integrate with your favorite notification platforms.
What information is included in the monitoring reports?
Our regular reports include metrics such as page load time, response time for each step, incident counts, and troubleshooting details. You can customize these reports with your company colors and logo for a personalized touch.
How does Uptimia help with failure analysis?
In case of a failure, Uptimia provides detailed information to help you identify and address the problem efficiently. This includes screenshots for each step leading up to the failure, allowing you to pinpoint the issue quickly.