Frequently asked questions
What is 24x7 website monitoring and why is it important?
24x7 website monitoring is a service that continuously checks your website's availability and performance around the clock, 365 days a year. It's important because it allows you to be immediately notified when your website goes down or experiences issues, minimizing downtime and potential loss of business or reputation.
How does the 24x7 website monitoring service work?
The service works in three simple steps: 1) Sign up with your name, email, and password. 2) Enter your website URL to set up monitoring. 3) Receive alerts via email, SMS, WhatsApp, or Slack when problems with web performance are detected.
How often does the monitoring service check my website?
Our service monitors your website every 30 seconds from multiple locations worldwide, ensuring quick detection of any issues.
What types of issues can the monitoring service detect?
The service can detect various issues, including HTTP errors, timeouts, SSL certificate problems, DNS issues, UDP/TCP failures, ping failures, email problems, domain expiration, and website speed issues.
How does the service prevent false positives?
To prevent false positives, we conduct triple tests from different geographic locations when a problem is suspected. An alert is only sent if all three secondary checks detect an issue.
From how many locations does the monitoring service operate?
Our monitoring network spans 171 locations across six continents, providing a comprehensive view of your website's performance globally.
What kind of reports does the service provide?
The service provides automated uptime monitoring reports on a daily, weekly, or monthly basis. These reports include various metrics of your monitored websites and can be customized with your company's colors and logo.
Does the service provide root-cause analysis for downtime?
Yes, the service provides detailed information for troubleshooting, including error screenshots, error type, response time, response body, response headers, traceroute, and more.
What notification methods are available for alerts?
Alerts can be received via email, SMS, WhatsApp, Slack, Telegram, Discord, and many other popular tools.
Is any installation required on my website to use this monitoring service?
No, no installation is required on your end. Simply enter your website URL, and the monitoring tool will immediately begin checking your site's availability and performance.
