How to Resolve "Error: Apache shutdown unexpectedly" Error in Windows?

Published July 18, 2024

Problem: Apache Shutdown Error

The "Error: Apache shutdown unexpectedly" message shows that the Apache web server stopped suddenly. This error can stop websites from working and block access to web pages. Knowing why this happens helps keep web servers running well.

Quick Fixes for Apache Shutdown Issues

Check for Blocked Ports

To identify if a port is blocked, open Command Prompt and type "netstat -ano". This command shows active connections and listening ports. If another application is using Apache's default port (usually 80 or 443), it's likely blocked.

To change the default Apache port:

  1. Open the XAMPP Control Panel
  2. Click "Config" next to Apache
  3. Select "Apache (httpd.conf)"
  4. Find the line "Listen 80" and change it to an unused port (e.g., "Listen 8080")
  5. In the same file, locate "ServerName localhost:80" and update it to match the new port
  6. Save the file and restart Apache

Tip: Test Port Availability

Before changing the Apache port, you can test if a specific port is available using the following command in Command Prompt:

netstat -aon | findstr :8080

Replace 8080 with the port number you want to check. If the command returns no results, the port is likely available for use.

Verify Dependencies and Privileges

Apache requires these dependencies:

  • Microsoft Visual C++ Redistributable
  • OpenSSL
  • Zlib

To check and adjust file permissions:

  1. Right-click the XAMPP folder
  2. Choose "Properties"
  3. Go to the "Security" tab
  4. Click "Edit" and give your user account "Full control"
  5. Apply the changes and click "OK"

Investigate Crashes and Conflicts

To use error logs for identifying crash causes:

  1. In the XAMPP Control Panel, click "Logs" next to Apache
  2. Look for lines starting with "[error]" for information about the crash

To check the Windows Event Viewer:

  1. Press Windows key + R, type "eventvwr.msc", and press Enter
  2. Expand "Windows Logs" and click on "Application"
  3. Look for events related to Apache or XAMPP around the time of the crash